Isuzu - SAP Integration

Industry
Automotive
Country
United Kingdom, Belgium

How did our customer experience working with CAS to optimise their Customs & Trade processes?

CAS integrates with SAP to automate our customs processes and keep us fully compliant with customs legal requirements. We have now built up our customs knowledge internally and handle all customs declarations and obligations in-house. This gives us full control over the process and visibility into our imports and exports. We are also realizing considerable administrative cost savings. Next, we will be turning to C4T to help us prepare for the challenges Brexit will pose. The UK is a very important market for us.
Dirk De Maeyer
Manager Logistics - Isuzu Motors Europe NV
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Situation

Isuzu Motors Europe NV imports and exports parts and accessories for commercial vehicles, pickup trucks, industrial and marine engines. Prior to contacting Customs4trade (C4T), Isuzu Motors Europe had no internal customs team and was working with customs brokers to manage their import/export operations. However, this minimised their control and visibility and left them dependent on external service providers.

Audit Concept. Word on Folder Register of Card Index. Selective Focus.

Solution

Isuzu Motors Europe engaged C4T to perform a customs audit. With an eye toward moving customs operations internally, they purchased CAS, C4T’s SaaS solution, to automate customs compliance. The CAS Service Desk worked in tandem with Isuzu Motors Europe’s tech team to integrate CAS with their SAP system and launch the application for internal use.

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Benefits

  • Increased visibility and control

  • In-house customs team 

  • Automation of customs processes

  • Assured compliance

  • Administrative cost saving

With CAS, Isuzu was able to transform the time-critical customs declaration processes of its Europe Distribution Center from a costly outsourced effort into an internally managed, seamless flow that accelerates the process and gives them full visibility.
Pieter Haesaert
CEO - Customs4trade

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