The Modernising Customs Operations whitepaper examines how customs teams are responding to rising regulatory pressure, growing data demands, and increasing scrutiny from both customs authorities and senior management. It draws on real input from customs leaders through a virtual roundtable, content collaborations where we asked customs professionals what advice they would give to peers trying to modernise customs operations, and a live webinar where attendees benchmarked their customs maturity through a five-question self-assessment across People, Process, Data, Technology, and Governance and Compliance.
In this whitepaper, you will discover where most organisations stand today. Defined roles and documented procedures exist, yet daily work still relies heavily on manual steps, fragmented data, and broker-led execution. Customs automation appears in pockets, but rarely supports a full operating model. The whitepaper shows why this gap matters as regimes such as CBAM, EUDR, and the EU Customs Data Hub raise expectations on data quality, traceability, and control.
This whitepaper covers:
