A platform you can trust

Certified security & quality

C4T is ISO 27001 and ISO 9001 certified since 2022. These certifications form the basis of our Information Security and Quality Management System and provide externally validated trust about the security and quality of our product.

Security by design

Built on Microsoft Azure, CAS delivers enterprise-grade security to keep your data safe. Security is built-in and includes:

• Strong role-based access control and authentication control using Single-Sign On (SAML 2.0 and OpenID) or multi-factor authentication

• Encrytption of data in transit and at rest

• Continuous vulnerability management and annual penetration testing

• Secure software development process

• Full data separation from other customers

• Business continuity and disaster recovery planning and testing

• More information on our security posture can be found in our trust centre. 
  
  

Secure environments with zero risk testing

CAS is delivered as a secure cloud service where every customer gets access to two separate environments. Acceptance lets you configure, connect, and test safely. Production runs your live customs operations. This setup lets you test every change first, with zero risk to live declarations. What you test is exactly what you’ll run later, so there are no surprises after go-live.

Consistent performance during peak volumes

The platform automatically adjusts to changing volumes. During peak periods, CAS continues processing declarations at consistent speed. You do not need to plan capacity or manage spikes caused by seasonal trade or regulatory deadlines. Built-in usage controls ensure fair performance for all customers, so your operations remain stable and predictable.

Business continuity you can rely on

Customs4trade implements Business Continuity to ensure service continuity of our technology as well as the people and processes behind it. The business impact analysis (BIA) is the foundation of building effective continuity strategies for our business-critical business services by identifying points of failure and dependencies holistically and across departments.

CAS is built with resilience and high availability in mind. CAS is hosted on Azure West Europe supported by Azure platform resiliency and a layered backup approach. In the unlikely event of disaster, a disaster recovery plan is in place to relocate CAS to another Azure Region. The disaster recovery plan is tested at least annually.

Planned maintenance takes place every two weeks and is designed with almost no downtime, so impact on your operations stays minimal. 

Straightforward ERP integration

CAS provides one unified API, allowing you to easily connect your ERP or warehouse management system to clearly defined API endpoints for all of CAS functionality. Clear and maintained API documentation supports fast implementation and long-term stability.

One platform for all countries

CAS connects your ERP and other systems to a single platform. You use one API across multiple countries, with dedicated endpoints. This avoids country-specific integrations and reduces maintenance effort. You build and test once, then reuse the same connection as you expand to new countries. This approach simplifies rollout, lowers integration risk, and keeps your landscape easier to manage over time.

Discover our trust centre to get more information on our security posture and request access to our security documentation.