Watch the webinar recording: Modernising Customs Operations

Customs operations are evolving faster than ever. With EU Customs Reform, sustainability reporting, and growing digitalisation demands, modernising your customs function is no longer optional; it's essential. Organisations that continue to rely on manual processes and fragmented systems risk falling behind, not just in efficiency, but in their ability to meet the compliance requirements that regulators are increasingly enforcing.

The question is no longer whether to modernise, but how. And for many organisations, knowing where to start is the hardest part. What does a truly modern customs function look like? Which areas should you prioritise? And how do you build a roadmap that is realistic for your organisation's size, structure, and stage of maturity?

In this session, we explore what modern customs operations could look like across five key areas: People, Process, Data, Technology, and Governance/Compliance, helping you understand where your organisation stands on its modernisation journey and what the next steps might look like in practice.

You will also hear from Danone's EU Customs and Trade Compliance Manager, who will share how Danone is driving its ongoing customs transformation, and how automation is helping them become more efficient, streamline processes, and gain greater visibility and compliance across their operations.

Whether you are beginning your digitalisation journey or already exploring automation, this webinar will help you gain a clearer view of what modern customs operations look like today.